Minolta PI4700E Manual de usuario Pagina 2

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Di470
Solution ID
1
Solution Usage
TAUS0634116EN*
Description
'Close section properly' message indicating that a door or the EDH is open but there is no arrow to indicate which door needs to be checked.
Solution
CAUSE: This usually indicates that the toner collection bottle needs attention.
SOLUTION: Please check the bottle (in the back of the machine) to see if it is full or not seated correctly.
Note: Other items to check include the machine's interlock switches and the the toner box sensor.
Solution ID
2
Solution Usage
TAUS0634437EN*
Description
When scanning with the controller, can the default setting for TIFF/PDF be set to PDF? Can the default resolution be changed?
Solution
It is not possible to change the scanning default for the Pi4700e, Pi5501, or Pi5500. PDF must be selected manually to scan in PDF format. The default
scanning resolution cannot be changed.
Note: To change the resolution for an individual job, press the clear button and then entering the desired resolution.
Solution ID
1
Solution Usage
TAUS0634774EN*
Description
C-143E.
Solution
PROBABLE CAUSES:
1. Failure of sensor, motor, or main board of EDH-3.
Please follow the troubleshooting steps on page T-7 of the EDH-3 Option Service Manual .
2. Objects placed on top of the EDH can cause this problem.
Please see bulletin 3145 for details.
3. The plate spring does not apply enough pressure to keep the gear assembly in position.
The pressure of the Plate Spring has been increased to prevent the C143E code from being displayed. Please see bulletin 4415 for details.
Solution ID
1
Solution Usage
TAUS0640908EN*
Description
Error code C10A5 (C-10A5).
Solution
CAUSE: Incorrect firmware in the copier and/or poor connection from the cabinet to the machine.
SOLUTION: The latest firmware can be obtained from the [[Konica Minolta FTP site| URL ftp://kbtdigital:[email protected]]]. Also check both
connectors from the cabinet to the machine. Please see the Field Service Manual, Troubleshooting, Section 4, Malfunctions for additional details on these
error codes.
Note: To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]
* Trademark ownership information
Solution ID
1
Solution Usage
TAUS0645626EN*
Description
How to troubleshoot malfunction code C-0072.
Solution
For the code C0072 check the following:
1. The toner bottle should turn when the toner bottle home position is turned a half-turn and the front door is closed. If not, check the drive coupling.
2. Check for toner bottle home position sensor operation: The voltage across PJ11A-5 on thte master board and GND is DC5V (toner bottle at home position)
and DC0V (toner bottle at other than home position) when step 1 is performed. If yes, change the master board; if not, check the sensor and the detecting
plate and change the sensor, if necessary.
2
Copyright 2007, Konica Minolta Business Solutions U.S.A., I nc.
September 2007
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