
Di470
Solution
CAUSE: Power Supply Unit Cooling Fan Motor 2 (M15) failure to turn. A lock signal for the motor remains at HI for 1.5 to 10 continuous seconds.
SOLUTION: Since the issue is being generated after replacing the PU1 power supply, check that all of the connectors are properly seated. The cooling fan
motor 2 is found mounted on the PU1 assembly. Unplug the fan motor and check to see if any of the pins are damaged. If damaged, straighten the pins with
a pair of needle nose pliers, and reseat. If issue continues, check if the lock signal for the motor. Place a meter at PJ6A-14 and see if the signal remains HI
even though the motor is turning. Replace the PWB-A if this is the case. If the motor fails to turn, the fan motor can be removed and installed from the old
power supply. The part number for a replacement fan is 9313-1911-31.
Solution ID
1
Solution Usage
TAUS0644762EN*
Description
Intermittent C1808 service code being indicated on the copier.
Solution
Cause:
The Power Relay Wire for the Controller is improperly mounted. Because of this the relay wire has become pinched/trapped between the print controller
assembly and the PWB-B circuit board causing the service code.
Solution:
Make sure the Power Relay Wire is routed correctly. It should be held in place by 10 wire saddles that run below the PWB-B and down the lower left corner of
the copier. See the attached PDF file which outlines in detail the rout the harness should follow.
Solution ID
1
Solution Usage
TAUS0647471EN*
Description
The copier goes into to sleep mode after 90 minutes. Is there a way to disable the energy save mode or to extend the time past 90 minutes?
Solution
The Auto Sleep mode or Auto Shut Off can be set to [OFF] in the Users Choice Mode. The selection is available under tab [5 of 6] once entering the Users
Choice Mode. Among the choices of tab [5 of 6] will be a selection that indicates auto "Sleep" if a print controller is installed, and auto "Shut Off" if there is no
print controller installed. Simply select [OFF] to disable that mode. In addition, under tab [5 of 6] is a choice for "Energy Save". This option can be set to a
maximum of 90 minutes and can not be disabled. This is the specification for Energy Star and this copier.
Solution ID
1
Solution Usage
TAUS0647473EN*
Description
On the operation panel LCD, only two tabs (density and basics) are indicated.
Solution
CAUSE: Function Limit is enabled.
SOLUTION: To disable Function Limit, perform the following:
1. Enter the Tech Rep Mode.
2. Go to Tech Rep Choice.
3. Go to System Set.
4. Go to Function Limit.
5. Select Disable.
Solution ID
1
Solution Usage
TAUS0648367EN*
Description
When scanning with the Pi4700e, single-sided documents are scanned twice in the EDH.
Solution
CAUSE: Incorrect setting.
SOLUTION: When scanning with the Pi4700e select "single sided" and also select the paper size, instead of leaving it set to "auto."
Solution ID
1
Solution Usage
TAUS0651562EN*
Description
Microsoft®-certified printer drivers - PCL, PostScript, PostScript (P)and PostScript (V).
Solution
The Konica Minolta Microsoft®-certified printer driverscan bedownloaded fromthe Konica Minolta Download Selector. Access the Selector from the the KMBS
8
Copyright 2007, Konica Minolta Business Solutions U.S.A., I nc.
September 2007
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