
Di470
public site ( http://www.kmbs.konicaminolta.us ) Support & Drivers tab or from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS,
Drivers, Firmware and more'.
These drivers will be shown as a WHQL ( W indows H ardware Q uality L abs)Download.
Access the Download Selector and type WHQL in [Find downloads:],then click on Search->.
Solution ID
1
Solution Usage
TAUS0651981EN*
Description
M2 is indicated.
Solution
CAUSE: M2 indicates that the waste toner bottle needs to be emptied.
SOLUTION: Empty the bottle and reset M2 through the service mode in the counter tab.
Solution ID
1
Solution Usage
TAUS0652878EN*
Description
Developer leaking (dumping) at rear of the developing unit. Developer builds up a sufficient quantity to affect copy quality and drop onto copies.
Solution
CAUSE: Low bias voltage applied to the sleeve/magnet roller causes toner to buildup at the transfer/separation guide plate. Copies strike this toner and
carry a small amount to the fuser section where it builds up at the fuser entrance guide plate.
SOLUTION: Completely remove the bias terminal from the copier and clean the frame, holder, terminal and sleeve/magnet roller contact with alcohol. Form
the bias terminal slightly upon reassembly to assure good contact. Do not reapply the conductive grease to the contact. Please see bulletins [[3461|URL
http://techweb.konicabt.com/tpm/media/3461.pdf]] and [[3752|URL http://techweb.konicabt.com/tpm/media/3752.pdf]].
Notes:
1. Paper jams may be occurring as copies strike a buildup of toner on the fuser entrance guide plate. Also a toner accumulation may be noticed at the T/S
guide plate. Copy output may have a buildup of toner along the leading edge and copies may also be output with toner blotches and speckles. The lead
edge build up on the copies is most noticeable when looking at a stack of copies. In addition, other copy quality issues may be present like poor fill and
shading.
2. To view the above PDFs, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]
* Trademark ownership information
Solution ID
0
Solution Usage
TAUS0602231EN*
Description
Site requirements, Di470.
Solution
Site Requirements 20 and 30 Ampere Machines . See also Konica Minolta Site Requirements Forms ( FO-9 and FO-10 ) which provide the site
requirements to which customers must conform before having any Konica Minolta 20 or 30 ampere models installed.
Note: To view the above PDFs, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]
* Trademark ownership information
Solution ID
0
Solution Usage
TAUS0611410EN*
Description
How to use LDAP.
Solution
LDAP (Lightweight Directory Access Protocol) is an Internet protocol that e-mail programs can use to look up contact information from a server. This
eliminates the need to input the entire e-mail address in order to scan to e-mail. With LDAP, users input a few letters of the name or address of the desired
e-mail recipient and the controller searches the LDAP-enabled e-mail server for possible matches.
On the Pi4700e, LDAP requires system software version 3 (or higher). The NIC firmware must be updated to version 6.32a (or higher). Please see bulletin
4396 for details.
The Pi4700e Quick Start Guide has a brief description of LDAP operation, beginning on page 6-5 . For more details, please refer to Chapter 9 of the
Pi4700e Operators Manual .
9
Copyright 2007, Konica Minolta Business Solutions U.S.A., I nc.
September 2007
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