Di470
details, please see the Field Service Manual page T-65.
Solution ID
0
Solution Usage
TAUS0644887EN*
Description
Incorrect paper sizes are intermittently detected on the EDH-3 document feeder.
Solution
CAUSE: Excessive light (for example, from overhead lighting) can cause erroneous signals during paper size detection.
SOLUTION: The paper size detection sensors have been changed to minimize the amount of light from outside sources effecting the sensors. Please see
Bulletin 4217 for further details.
Solution ID
0
Solution Usage
TAUS0644999EN*
Description
PM kit availability.
Solution
SOLUTION: Please see Service Marketing Bulletin 51 which contains a list of item numbers for the Di450/Di550/Di470 PM Kits.
Note: To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]
* Trademark ownership information
Solution ID
0
Solution Usage
TAUS0645142EN*
Description
Upon install, the machine is displaying in Japanese and needs to be converted to English. The flash rom cards have been tried unsuccessfully.
Solution
CAUSE: Incorrect marketing area setting.
SOLUTION: Please verify that the Marketing Area is set to "MC." Since you can't read the display, you'll need to refer to the Service Manual, starting on page
S-18. To get into the "Tech Rep Mode," press the "Utility" key. The second box from the left is "Meter Count." Press Meter Count and then Stop, 0, 0, Stop, 0,
1. In the Tech Rep Mode, the third box down on the left is "System Input." In System Input, the second box down the left is "Marketing Area." Within Marketing
Area, the second box from the left is "MC." Select "MC" and back out of Tech Rep Mode.
Solution ID
0
Solution Usage
TAUS0645156EN*
Description
C-18CF codes are displayed on the LCD panel.
Solution
CAUSE: With the Pi4700e installed, the NTP (Network Time Protocol) option is set to "on" in Pagescope Light and either the ip address is not set correctly or
the NTP server is not available.
SOLUTION: Set the correct ip address (Including gateway and subnet mask) and verify the network connection to the NTP server.
Solution ID
0
Solution Usage
TAUS0645207EN*
Description
When the Web Counter is reset the old value is still displayed in the Tech. Rep. Mode.
Solution
SOLUTION: After the counters have been reset you must exit the Tech. Rep. Mode and then turn the copier OFF and back ON. This will allow the change to
be stored in memory and the correct count to be displayed.
Solution ID
0
Solution Usage
TAUS0645295EN*
Description
Is the LCD for the Di470 control panel available as a part?
Solution
23
Copyright 2007, Konica Minolta Business Solutions U.S.A., I nc.
September 2007
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